Trusted by leading game developers
Accelerate your game development workflow
Automated Analysis and Deduplication
Automated Analysis and Deduplication
The platform automatically deduplicates crashes and exceptions which helps development teams focus on the most critical errors. Real-time analytics provides the visibility your teams need to quickly prioritize and get to the root cause of issues before impacting players.
Seamless Integration with Your Workflows
Seamless Integration with Your Workflows
Our tool easily connects with your existing development ecosystem. Send bug reports directly to your project management tools like Jira, Trello, or Slack, and integrate with your CI/CD pipelines to ensure every build is stable.
Secure Distribution & Beta Testing
Secure Distribution & Beta Testing
Streamline beta tester management and get deep in-app feedback, drastically shortening development cycles and ensuring a high-quality game launch.
The Result: An Elevated Player Experience
The Result: An Elevated Player Experience
Frequent crashes can lead to negative reviews, player churn, and a damaged reputation. By proactively addressing stability issues, game companies can deliver a more polished and reliable experience, which builds player trust and encourages retention.
The Single Source of Truth for Cross-Platform Game Errors
Performance
Track key metrics like frame rate and memory usage in real-time to proactively identify performance bottlenecks and regressions.
Clarity
Get a complete picture of every crash with contextual data, including device specs, game state variables, or any attribute that is important to your team.
Retention
By helping boost your game quality and stability, Error Reporting leads to increased player retention and community health.
Helping developers launch better games, faster
“We recently started ingesting crashes from one of our PS4 games into Backtrace (Sauce Labs Error Reporting), and we now have a single place where we can view all quality issues impacting Star Wars Jedi: Fallen Order across desktop and game consoles. This visibility will help propel our software quality management practices to the next level.”
Fred Gill
Technical Director
"Only a mad person would try to develop and release a video game without using Backtrace (Sauce Labs Error Reporting). You will save a lot of time, frustration and really bad experiences. On another note, we stopped using the phrase ‘if it only happened once then there’s no bug’ because it’s there, it’s on Backtrace, the bug exists, it happened once and it will happen again, now we know how to fix it.”
Nicolas Maier
CTO
"Backtrace (Sauce Labs Error Reporting) has changed the way we explore and use crash data. Everyone feels comfortable running queries and understanding the health of our games."
Brent Lamb
Senior Producer
More on Error Reporting
Error Reporting for Games
Learn more about Sauce Labs Error Reporting
Our Crash and Error Reporting platform (formerly known as Backtrace) enables you to minimize game-interrupting errors so you can deliver better games, faster. Find out what happened, whether it matters and how to resolve it.
Complete the form to get connected with a team member to learn more about our product, pricing and subscription options.
