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AI RELEASE ASSURANCE FOR INSURANCE APPLICATIONS

End-to-end, secure testing solutions for insurance companies, powered by AI

Most policyholders prefer to use a carrier's mobile app to manage their insurance policies. As the secure, compliant, and reliable testing partner for leading insurance companies, Sauce Labs helps engineering and QA teams deliver a seamless customer experience across web and mobile via our full-lifecycle, AI-unified release assurance platform.

Trusted by carriers across life, health, property, and casualty

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30

%

REDUCTION IN TESTING TIME

Qualifacts now executes thousands of test cases every week across browsers and devices, all while meeting healthcare compliance requirements

READ THE case study

0

BUSINESS-IMPACTING APP ISSUES PER YEAR

Down from four per year before Sauce Labs. 95% of issues now caught before release, up from 50%.

READ THE TEI

50

%

FASTER ERROR DETECTION

Catch errors up to 50% faster, so a defect in a claims flow is identified and resolved before it spreads across the policyholder base.

FASTER ERROR DETECTION

Independently audited. Independently validated.

The business case for Sauce Labs: ROI, validated.

95

%

of issues caught before release

90

%

Developer remediation time down

217

%

ROI, payback in under six months

Read the full Forrester TEI

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How Sauce Labs supports insurance companies’ goals 

PROTECT THE CLAIM

Risk-based testing for the paths that pay out

Not every code path in a carrier's estate carries the same consequence. A cosmetic change to a marketing page and a change to how a premium gets calculated are often the same size in a ticketing system, but only one has an outsized impact on your business. 

Sauce Labs AURA runs continuous coverage across the paths that carry the money and the regulatory exposure: quote and bind, first notice of loss, claims processing, document upload, payment, and renewal. Test cases exercise those flows the way a policyholder does, including the data validation rules that decide whether a claim is accepted or kicked back, and production errors route back into the test suite, so the same broken coverage calculation doesn't ship again. 

  • 4x reduction of business-impacting app issues
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REDUCE RISKS

Test data management that keeps production data in production

To test a claims flow properly, you need claims data, which contains medical records, financial data, addresses, and everything else a carrier is legally obligated to protect. So teams either test with thin, unrealistic data and miss the failures that only appear at real complexity or pull a copy of production and create an exposure nobody signed off on. 

Single-use virtual devices wipe clean after every run, and private device pools are reserved for your team only with no shared usage — a requirement when sensitive customer data touches a test environment. Sauce Connect provides encrypted proxy tunnels between your pipeline and the platform, and data residency options are available worldwide. 

Enterprise-grade security and compliance
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INCREASE RELEASE VELOCITY

Test faster across insurance apps and their legacy systems

Most carriers are running a mobile app on a modern release cadence and a policy administration system that predates it by a decade or three, and every meaningful feature crosses between them. That handoff is slow to test because one change has to be verified on both the new and the old systems. 

Sauce Labs runs testing in parallel rather than in sequence, inside your existing CI/CD pipeline, across thousands of real and virtual devices plus the browser and operating system combinations your policyholders actually use. Virtual devices let teams test earlier and cheaper, and current iOS and MacARM infrastructure runs test execution up to 40% faster with 60% faster start times. 

  • Up to 90% reduction in testing time
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AURA: Built for carriers who answer to regulators, auditors, and policyholders.

Enterprise-grade by default. Independently certified, not self-assessed.

Sauce Labs is ISO/IEC 42001 certified, the first international standard for responsible AI management, alongside ISO 27001, SOC 2 Type II, and GDPR/CCPA alignment.

Enterprise rollouts include dedicated solution engineers, full enablement, and up to 24/7 multi-tier support.

Coverage of the paths carriers get examined on, which means claims management, premium calculations, policy administration, and the integrations between them. It also means test environments that can safely hold sensitive customer data, evidence that survives an audit months later, and accessibility coverage since carrier portals are subject to accessibility obligations that a general-purpose QA approach tends to leave until someone complains.

SOC 2 Type II, SOC 3, ISO 42001, ISO 27001 and ISO 27701, plus KY3P compliance, which is a mandatory procurement requirement at several large carriers and banks. Each requires an independent audit rather than a self-assessment. The Trust Center houses current documentation. 

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Certified to ISO/IEC 42001 by NQA, Sauce Labs became the first company dedicated to software quality to bring its AI under a fully certified AI Management System in June 2026. The Sauce Labs AURA platform’s AI is informed by Sauce Labs’ two decades of runtime data.

Every test run produces a durable record of what ran, against which build, on which device or browser, with what result, and with video and logs attached. That information gives your team something to hand an examiner rather than reconstructing a release week from Slack threads months later. 

Dedicated engineers and technical experts, full rollout and training, change management support, and multi-tier enterprise support with 24/7 coverage available.

AI coding only moved the release bottleneck to verification. AURA removes it.

217% ROI. 4x reduction in business-impacting issues.