Amazon Web Services, Inc.

410 Terry Avenue North

Seattle WA 98109

United States

Cloud computer and storage. Personal data stored includes name, usernames, email addresses, and phone numbers (for some products) of customers with accounts in our system.

Google LLC

1600 Amphitheatre Pkwy, Mountain View, California, United States.

For their cloud computer and storage (Google Cloud Platform), personal data stored includes name, usernames, email addresses, and phone numbers (for some products) of customers with accounts in our system.

In regard to our use of Looker, the analytics platform, personal data is not stored at rest.

Linode LLC

249 Arch St.

Philadelphia, PA 19106, United States

Cloud computer and storage. Personal data stored includes name, usernames, email addresses, and phone numbers (for some products) of customers with accounts in our system.

Sumo Logic, Inc.

305 Main Street

Redwood City, CA 94063

Log collection & analysis.  Personal data stored includes usernames of customers with accounts in our system.

ZenDesk, Inc.

989 Market St

San Francisco, CA 94103

Customer support ticketing system.

Personal data includes names and email addresses of customers and any other data they share in support ticket interactions (e.g. job titles)

Intercom, Inc.

55 2nd Street, 4th Floor,

San Francisco, CA 94105

In-app messaging, used by product team.

The Rocket Science Group, LLC 

675 Ponce de Leon Ave NE 

Suite 5000 

Atlanta, GA 30308 USA 

Facilitation of outgoing non-marketing customer communications from our platform (Mandrillapp)

Atlassian Pty Ltd.

Level 6, 341 George Street

Sydney NSW 2000

Australia

JIRA Bug and dev activity tracking facilitating Support and product quality.

Forethought Technologies, Inc.

188 King Street, unit 207, San Francisco, CA 94107, USA

Used with Zendesk. Analyses support ticket descriptions to automate certain tasks.

Datadog, Inc.

620 8th Ave 45th Floor 

New York, NY 10018 USA

Analytics

Segment.io, Inc.

Segment.io, Inc.

101 Spear St, FL 1

San Francisco, CA 94105

Analytics

InfluxData, Inc.

548 Market St, PMB 77953

San Francisco, California 94104

Time series database that draws metrics from our test reports.

Personal data includes user name, app name, test results.

MongoDB, Inc.

1633 Broadway

38th Floor

New York, NY 10019

United States

Primary database containing  information such as username, ancestor, test reports, device sessions.

Twilio, Inc.

375 Beale Street, Suite 300, San Francisco, CA 94105

Email marketing system.  Personal data stored includes name, usernames, and email addresses of customers with accounts in our system.

Etleap, Inc.

164 Townsend

94107 San Francisco

We use Etleap to replicate data to Snowflake from RDC MongoDB instances, VDC MySQL instances, Salesforce, Recurly, Mixpanel, and ForgeRock. Personal data includes names and email addresses. 

Snowflake, Inc.

Suite 3A, 106 East Babcock Street, Bozeman, Montana 59715

We use Snowflake to store and analyze data generated by the Sauce platform as well as Salesforce, Recurly, Mixpanel, ForgeRock. Personal data includes names and email addresses. The data is used for analytics and archiving.

Joincube, Inc.

3500 S Dupont Hwy Dover, DE, 19901-6041 United States

(Beamer)

Customer communications

salesforce.com, inc.

Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA

CRM platform

Functional Software, Inc.

45 Fremont Street, 8th Floor, San Francisco, CA 94105

(Sentry.io)

Error reporting for web applications.  Personal data stored includes usernames of customers with accounts in our system.

Confluent, Inc.

899 West Evelyn

Mountain View, CA 94041 

Data transit and temporary storage.  Personal data stored includes name, usernames, email addresses, and phone numbers (for some products) of customers with accounts in our system.

Sauce Labs Group Subprocessors: 

Sauce Labs Inc (Delaware),

Sauce Labs Europe Services GmbH,

Sauce Labs Europe GmbH (Berlin),

Sauce Labs Canada, Inc. (British Columbia),

Sauce Labs Software UK Ltd. (England),

Sauce Labs Poland Sp. Z o.o.,

AutonomIQ, LLC (Delaware),

AutonomIQ International Holdings, LLC (Delaware),

Ainomiq India Pvt. Ltd. (India),

TestFairy Ltd. (Israel),

TestFairy Software, Inc. (Delaware),

Germany, United States, Poland, India, Italy, Israel

Sauce Labs testing products and services.