Careers

Join our merry crew and make the world a better place for slinging code.

Current Positions 

Sauce Life

Full Benefits
Catered Lunch
MacBook
Generous Vacation
Flexible Work Schedule
401k (US)
Modern Offices in Berlin, San Francisco, and Vancouver
Bike Friendly
Dog Friendly

Awards

Bay Area News Group 2017 Winner

Deloitte Fast 500 Award

INC 5000 Award

INC 5000 Award

Current Positions

Lead Development Representative (m/f)
Berlin, Germany
  • Full-Time
  • Rates are competitive

Apply Now

Responsibilities Include:

  • Create customer-centric and polished first impression with potential prospects and existing customers while building a pipeline for Account Executives
  • Respond promptly to all inbound leads in your assigned territory via phone and email
  • Monitor and respond to live chats for all sales inquiries
  • Accurately capture and categorize required qualification data and lead statuses into Salesforce.com
  • Continually maintain high data quality standards in Salesforce.com by updating records, merging accounts, assigning leads to correct owners, etc.
  • Provide prompt and regular feedback to Marketing on lead quality and trends, both systematically via data entry as well as anecdotally in weekly lead status meetings
  • Hand-off qualified leads to Account Executives via joint customer calls in a timely manner
  • Learn technology Sales best practices by working closely with Account Executives to identify opportunities
  • Mine existing customer database to uncover potential upgrades and cross-sell opportunities
  • Achieve monthly quota of qualified opportunities passed to Account Executives to increase your earning potential
  • Travel to tech events and conferences, when and if required, to assist in lead generation
  • Be an active contributor in a great team environment with a fun and energetic atmosphere

Desirable Experience / Skills:

  • Bachelor’s degree from an accredited University
  • Passion for developing a career in Sales or Marketing
  • Excellent written and verbal communication skills with both internal and external clients
  • Outstanding time management skills
  • Self-starter with lots of initiative
  • High energy team player
  • 1-2 years of SaaS sales experience a plus
  • Experience using salesforce.com a plus

Business Operations

VP of People Operations
San Francisco
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs provides the world's largest automation cloud for testing web and mobile applications. Founded by the original creator of Selenium (the open source standard for automated web testing), Sauce Labs helps companies accelerate software development cycles, improve application quality and deploy with confidence across 800+ browser / OS platforms.

The VP of People Operations will oversee all things people-related including HR, Recruiting, Facilities, and L&D at Sauce Labs. This role will report directly to the CEO, but will work with all levels of the company. We are looking for someone who shares our passion for building companies the right way, influencing growth within the company and a culture all employees can thrive in.

Responsibilities:

  • Function as a strategic advisor to CEO and executive team for all things people related
  • Develop a comprehensive, integrated talent strategy for the entire organization and implement strategies to attract top talent and retain high performers
  • Influence and drive recruitment and management throughout the organization with the goal of achieving a culture of learning, growth and high performance
  • This role and department is responsible for the overall experience of being an employee at Sauce and keeping it excellent and always in line with our culture and values
  • Work with Managers within Sauce to deliver constructive feedback to employees and train teams on effective performance management techniques  
  • Ensure that the recruiting organization continues to bring top talent into the organization and the process of interviewing is always seamless
  • Collaborate closely with other parts of the organization to ensure that we are being consistently transparent and communicating well within the organization
  • Build, own, and scale employee professional development programs, both internal and external, at Sauce

Requirements:

  • Startup/growth experience, particularly around the 150-400 person range
  • Minimum 8 years experience of HR experience and 4+ years in management positions
  • Have built HR/People programs inside other organizations, not just maintained existing ones
  • Experience managing a team of 5-10 people
  • Experience implementing and managing HR information systems including TriNet and BambooHR
  • Optimistic and driven, while also being able to handle high-stress situations
  • Believes in the power of culture and internal growth to help drive change within organizations
  • In-depth knowledge of state, federal and applicable international employment laws

Customer Success

Senior Instructional Designer
San Francisco, CA or Remote (U.S./Canada)
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs is seeking an experienced instructional designer to lead the development of training materials for our SauceEd training program for software developers and IT professionals. You will work with subject matter experts from Product Management, Customer Success, and Professional Services to develop and continuously improve the training courses for our automated testing products and features, as well as our courses in Selenium and Appium test automation technology. To be successful in this role you must have solid experience in working with SMEs from course conception through delivery, a clear vision of how to create training courses to enable IT and developer audiences, the ability to take leadership for course development, and a dedication to producing the highest quality training experience for both major enterprise customers and open-source users.


What We're Looking For:
  • 3 - 7 years of experience as an instructional designer/training content developer
  • Knowledge of adult learning strategies such as active learning, and the ability to articulate pedagogical principles that guide your course development
  • Experience in creating modular eLearning, ILT, and blended courses for developer and IT audiences using common development applications like Articulate 360, Camtasia, or Captivate, and using a Learning Management System to manage and deliver content
  • A successful track record of building effective learning experiences that utilize a variety of media and techniques, such as video, animations, illustrations, diagrams, online interactivity, simulations, and labs to achieve the learning objectives of the course, with samples that you can show to demonstrate how you addressed specific instructional challenges
  • Subject matter background in virtualization, networking, application development, test automation, or similar IT and developer areas
  • Technical expertise in creating lab environments and exercises for courses focused on script writing, enterprise networking, and advanced development methodologies such as continuous integration
  • Degree in Instructional Design, Education, or related field
  • Location: San Francisco preferred, remote considered 
Solutions Architect
San Francisco, CA, or Northeast, USA
  • Full-Time
  • Rates are competitive

Apply Now

The Sauce Labs Technical Services team is looking for a Solutions Architect to assist and guide customers to leverage automated testing resulting in delivering quality code frequently. This individual will conduct engagements with enterprise customers running workshops, presentations and training sessions. You will execute a plan on how to reach the desired and optimal state that allows customers to concentrate on application and test case development and release with confidence.

Responsibilities

  • Deliver Professional Services engagements focused on test automation for enterprise customers
  • Design, assess and advise on customers CI/CD DevOps processes
  • Develop sample test automation scripts in popular languages (C#, Javascript, Java, Python, Ruby, etc)
  • Scope professional services engagements meeting specific customer requirements
  • Drive technical on-boarding activities enabling customers to be fully production ready with the Sauce Labs solution
  • Training of customer technical teams on Sauce Labs features and functionality
  • Identify and build tools for streamlining pre-sales technical roadblocks
  • Subject matter expert in specific technical areas and serving as a point of escalation for pre-sales activities, support and CSM activities.
  • Contribution to open source projects (Selenium/Appium bindings) a plus
  • Deliver speaking engagements providing thought leadership and evangelizing DevOps processes a plus

Technical Experience

  • Test automation expertise in Selenium, Appium, XCUITest, Expresso, etc
  • Experience with CI tools like Jenkins/Bamboo/Team City
  • Developer with lots of generalist experience (not specialized in any one field)
  • Full stack development experience
  • Expertise in Javascript, C# or Java
  • Participation with open source community

Desired Skills

  • Effective management of technical customers
  • Ability to develop and execute projects with attention to detail and follow-through
  • Keen business acumen with the ability to connect technical detalis to business goals
  • Ability to present technical concepts to a wide audience of technical and business leaders
  • Empathy for improving life of the developers (by improving build and release processes)
  • 3+ years experience in the Software Development industry
  • Computer Science degree is preferred

Development

Software Engineer- Web Frontend (m/f)
Berlin, Germany
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs, a successful and rapidly growing startup building high availability software testing tools for developers and enterprises, is looking for passionate Software Engineers (Web Frontend) to add to its web development team. On a daily basis you will be working with a high availability system that lives on an intersection of massive testing cloud and customers whose work is dependent on solutions you will be creating. You will have direct influence on improving users experience and shaping the face of our current and future products. We’re in constant pursuit of the tools that will allow us to deliver best possible results and we’re currently using Grunt/Gulp, WebPack, Angular and React to build out intuitive and performant user experiences. We believe in agile, iteration based development processes and leverage the power of test automation to push new features to our users on a daily basis.

Responsibilities:
  • Design and implement new product features for SauceLabs' web application.
  • Maintain and constantly improve scale, performance, and quality of the web application.
  • Optimize web applications to maximize speed and scale.
  • Work closely with Product Managers to define products and features that provide value to customers.
  • Write client-side code for web-based applications, create fast, easy-to-use, responsive applications, and develop prototypes quickly.
Preferred Experience and Background:
  • Bachelors in Computer Science or equivalent experience.
  • 1-2 years of software development experience using JavaScript, HTML5 / CSS (SASS).
  • Experience building modern web apps using JavaScript client MVC frameworks such as React, Angular and Backbone with a focus on testing and performance.
  • Familiarity with agile software, test driven development and frontend tooling such as WebPack, Karma.js, CDNs, Grunt/Gulp, WebDriverIO or Protractor.
  • Passion for engineering great products with stellar user experiences.
Software Engineer (Cloud Infrastructure)
San Francisco, CA or Vancouver, B.C.
  • Full-Time
  • Rates are competitive

Apply Now

As a Software Engineer in the Cloud Infrastructure team you will be a core member responsible for our private cloud service dedicated to automated web and mobile application testing.  Working closely with the product and operation teams, you will design, build, test, iterate and deploy the different systems which comprise the Sauce Cloud.  You will participate in code reviews, propose process improvements, and recommend smart tradeoffs between schedule, resources and scope in order to deliver on our projects.  The ideal candidate will be organized, positive, driven and a team player.

Key Responsibilities:

  • Work on a cross functional project team and participate in shaping the technical direction to deliver fast and high availability cloud services and APIs for consumption by our own services and customers
  • Participate in the entire development lifecycle; planning through implementation, documentation, testing, and deployment, all the way to monitoring
  • Produce high quality, maintainable code with great test coverage
  • Make thoughtful choices about the adoption of new technologies based on your research and past experience
  • Enable scalability of our cloud services and APIs with a focus on providing an enjoyable and performant user experience for customers
  • Monitoring and alerting the right things. Alert appropriately, self-heal, involve people when needed, and log tickets when no immediate action is required
  • Work closely with our technology partners to troubleshoot and resolve complex problems
  • Conduct full stack diagnostics when necessary, to help determine the root cause of problems
  • Join our on-call rotation as a first line of defense during production issues

Basic Qualifications and Background:

  • Cultural fit. Humility. Strong sense of ownership, customer service, and integrity. Willing to roll up roll up your sleeves and get your hands dirty
  • Experience with virtualization technologies (e.g. KVM, Xen, VirtualBox, Libvirt, Vagrant, Packer)
  • Understanding of service oriented architecture
  • Operational expertise with a desire to eliminate manual tasks
  • Knowledge of HTTP, SSL, and basic TCP/IP networking
  • Proficient in Python and asynchronous programming paradigms
  • Strong sense of ownership and passion for engineering great products with stellar user experiences

Nice to Have:

  • Graduate degree in relevant area such as Computer Science, Software Engineering, or Information Systems
  • 3+ years of software development experience, with significant time spent focusing on cloud technologies, services and API development
  • Familiarity with agile software and test driven development methodologies
  • Experience with KVM, LibVirt, HAProxy, NGINX, Redis, Packer, Grafana
  • Experience with configuration management technologies (e.g. Ansible, Chef or Puppet)
  • Understanding of modern build pipelines, continuous integration and continuous delivery (e.g. Jenkins, TravisCI, Bamboo, etc)

Compensation, Perks & Benefits:

  • Competitive compensation with xx bonus potential
  • Full Health Benefits - Medical/Dental/Vision
  • Generous vacation, Flexible work schedule
  • Catered Lunch.  Healthy snacks and refreshments
  • Fun and relaxed work environment
Senior IT Application Engineer
San Francisco
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs lives at the intersection of agile software delivery and the infrastructure required to enable fast turnaround cycles and frequent releases. We feel passionate building a product which enables software development teams to ship high-quality software faster.

The Role:
Sauce Labs is looking for a Senior IT Application Engineer for our corporate office in San Francisco, CA. The Sauce Labs IT team is responsible for an array of tools, services and third party SaaS applications that are used by finance, marketing, sales, and development teams. Along with applications used by our external customers. The team is also responsible for core data analytics and data science operations.

You’ll be a critical player working closely with multiple teams to build out applications, integrations, and tools to improve productivity and help teams connect to critical external infrastructure pieces.

Responsibilities:

  • Design, develop and maintain multi-tiered web applications for Marketing, Finance, Engineering and Sales teams
  • Design, develop and maintain APIs for integrations with various internal and external applications. Work with third party vendors on integrating API’s into internal applications.
  • Aspects of database development: modeling, stored procedures, performance tuning, etc
  • Collaborate with product owners, on business requirements, define technical solutions, and plan sprints to deliver value to customers in a timely fashion
  • Participate in the entire development life cycle, from planning through implementation, documentation, testing, and deployment, all the way to monitoring.
  • Actively research and participate in discussions on software architecture, development processes, and other standards
  • Interact with teams and execs to get feedback about the services the IT teams provide.


Preferred Experience and Background:

  • Bachelors in Computer Science or equivalent experience
  • 6+ years of development experience in Python, xml, json, MVC, and MySQL, SQL Server or related database systems
  • Experience with front-end technologies like javascript, css and related frameworks, like Angular, React, Vue.
  • Ability to work in team oriented environment, and also have the ability to work independently
  • Experience integrating with external services and products (SaaS, PaaS)
  • Experience integrating with external billing systems (Stripe, Brain Tree, Chase, Cybersource)
  • Strong written and verbal communication skills
  • Experience working in an Agile development environment
Software Engineer (Tools & Integrations)
San Francisco, CA, Warsaw, Poland, and/or Remote
  • Rates are competitive

Apply Now

Sauce Labs, a successful and rapidly growing startup building high availability software testing tools for developers and enterprises, is looking for passionate Software Engineers to add to its Tools and Integrations team. The team focuses on building usable, performant and secure tools that are used by our customers to manage their tests and users on sauce, debug them. The engineers on the team also build out a variety of plugins and integrations with external tools like Jenkins, Bamboo, Travis, Slack etc so that our customers can use our services from anywhere. You’ll be a critical player in an agile development team, working closely with the Product Owner, Scrum Master and other outstanding engineers to create great outcomes and drive the future of Sauce Labs products and services.
Responsibilities
  • Design and implement new product features for customer facing tools and third party integrations.
  • Maintain and constantly improve scale, performance, and quality of existing tools and plugins.
  • Design and implement web applications where needed for tools and integrations to work.
  • Work closely with Product Managers to define products and features that provide value to customers.
  • Deploy and manage build pipelines for building these in an automated manner for a fast release cycle.


Desired Experience and Background

  • 4-6 years of software development experience using Python, Java, JavaScript, HTML5 / CSS (SASS).
  • Bachelors in Computer Science or equivalent experience
  • Experience building modern web apps and web services in Python, Ruby, node.js or Java.
  • Familiarity with agile software, test driven development and frontend tooling such as Webpack, CDNs, Grunt/Gulp, Webdriver.
  • Familiarity with modern javascript utility libraries and frameworks for rapid development. 
  • Produce high quality, maintainable code with great test coverage.
  • Passion for engineering great products with stellar user experiences.
  • Comfortable working in a fast-moving team environment.
Preferred Experience and Background
  • Experience with chrome dev tools and extension development.
  • Working with full-stack technical design.
  • Experience writing Jenkins plugins, and integrations with third party services like Bamboo, Slack, etc.
  • Understanding the process of Continuous Integration and ability to handle build pipelines
Senior Data Engineer
San Francisco
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs provides the world's largest automation cloud for testing web and native/hybrid mobile applications. Founded by the original creator of Selenium, Sauce Labs helps companies accelerate software development cycles, improve application quality and deploy with confidence across 500+ browser / OS platforms. Join us in making the world a better place for continuous integration and software development. We’re building a next generation infrastructure as a service platform. 

Responsibilities:

  • The candidate for this role is the glue between database engineering (Op’s) and data science and analytics
  • Work with data architect, data science and analytics, prototype, and build data solutions
  • Work with data architect and analytics team to define and build data tables for dashboard/reporting, and pre-processed datasets for advanced analytics and machine learning
  • Work with security to implement data privacy and data security requirements to ensure solutions stay compliant to security standards and frameworks (such as ISO, SOC-II, etc.)
  • Contribute to the core design of data architecture, data models and schemas, and implementation plan
  • Write Python/java/Scala scripts for data cleaning, normalization/standardization, and aggregation
  • Integrate data from various data stores to ensure consistency and availability of data insights
  • Use best practices in terms of testing, monitoring, alerting, auto-recovery, design patterns, etc.

 

Requirements:

  • BS or MS in Computer Science, Engineering, or a related technical discipline or equivalent experience
  • 3+ Hosted SQL data warehousing for ad-hoc analytics such as redshift, Athena and bigquery
  • 3+ years experience operating databases (e.g. Redshift, MySQL, MongoDB) and advanced query authoring
  • 3+ years of dimensional data modeling & schema design in data warehouses
  • 3+ years of experience with Looker or other BI tools
  • 3+ Data archiving ,partitioning and offloading
  • 5+ python scripting
  • Proven experience and hands on on dimensional modeling
  • MySQL query optimization
  • Familiarity of how mysql/replication/clustering works
  • Excellent communication skills, particularly translating between technical and non-technical stakeholders
Senior Backend Engineer (Automated Team)
San Francisco, CA or Remote (U.S./Canada)
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs, a successful and rapidly growing startup building high availability software testing tools for developers and enterprises, is looking for passionate Senior Backend Engineers to add to its Automated Engineering team. The Sauce Labs Automated team empowers the business to provide virtual testing environments on-demand, enable users to test against those environments at extremely high levels of concurrency, and provide the plasma for test data aggregation and analysis. You’ll be a critical player in an agile development team, working closely with the Product Owner, Scrum Master and other outstanding engineers to create great outcomes and drive the future of Sauce Labs products and services.

Responsibilities:

  • Provide technical leadership while personally developing, defining, and evolving software in a fast paced and agile development environment using the latest frameworks and patterns.
  • Research and prototype new products and solutions using open source technologies
  • Design and implement micro-services for use in a massive, highly scalable cloud-based environment
  • Integrate new and existing services with first-class third-party PAAS providers
  • Participate in the entire development lifecycle, from planning through implementation, documentation, testing, and deployment, all the way to monitoring.
  • Produce high quality, maintainable code with great test coverage.
  • Make intelligent choices for the adoption of new technologies based on your extensive experience.
  • Enable massive scalability of our services and APIs while ensuring no negative consequences on our upstream data sources and perfect user experience on the customer side, including graceful degradation of data consumption.
  • Protect our systems and our data from exploits, DDOS attacks, or other security vulnerabilities.
  • Push our systems and services to be highly performative and scalable.
  • Create visibility into services and systems through the application of business intelligence and monitoring tools and methodologies.

Preferred Experience and Background:

  • Bachelors in Computer Science or equivalent experience
  • 6+ years of software development experience, with significant time spent developing backend web services and APIs
  • Deep knowledge of modern Python and asynchronous programming paradigms
  • Familiarity with service oriented architecture and microservices
  • Hands on experience with container orchestration technologies such as Kubernetes
  • Solid understanding of the underlying technologies that power fast, safe, and rich web experiences, from HTTP to SSL to WebSockets, and especially API principles like rate limiting, caching, streaming, etc…
  • Demonstrated focus on testing and performance
  • Familiarity with agile software and test driven development
  • Strong sense of ownership and passion for engineering great products with stellar user experiences
  • Intimate involvement with developer communities and open source web technologies from servers to front-end frameworks
Senior Software Engineer (API)
San Francisco, CA, Warsaw, Poland, and/or Remote
  • Rates are competitive

Apply Now

Sauce Labs, a successful and rapidly growing startup building high availability software testing tools for developers and enterprises, is looking for passionate Senior Software Engineers to add to its Web Platform  team. The Sauce Labs Web Platform team focuses on helping internal teams and customers access data generated by all our products in a secure, performant and scalable manner. You’ll be a critical player in an agile development team, working closely with the Product Owner, Scrum Master and other outstanding engineers to create great outcomes and drive the future of Sauce Labs products and services.

Responsibilities:
  • Work on a cross functional project team and participate in shaping the technical direction to deliver high availability services and APIs that feed organization wide services
  • Design and build new APIs and services that help our customers and engineers build new products
  • Participate in the entire development life cycle, from planning through implementation, documentation, testing, and deployment, all the way to monitoring
  • Implement high quality, maintainable systems that facilitate low friction development and deployment
  • Participate in architectural decisions about adoption of new technologies
  • Mentor other engineers about best practices regarding software development and dev-ops principles
  • Work with product management to vet and guide the overall development of the product
  • Own the services that power the APIs and serve as lead and architect for the team.

Preferred Experience and Background:

  • Bachelors in Computer Science or equivalent experience
  • 7-10 years of software development
  • Extensive experience with object oriented languages used in back-end products like Python, Ruby or Java. We work in Python.
  • Demonstrable experience in managing and working with RDBMS
  • Experience with managing infrastructure and systems.
  • Experience being on pager rotation, monitoring duties and capacity planning
  • Experience with highly available systems, scaling services and rapid debugging
  • Extensive experience with web frameworks, RESTful APIs, API design and microservices
  • Experience with and enthusiasm for agile software and test driven development
  • Strong sense of ownership, teamwork and passion for engineering great products with stellar user experiences
Senior Software Engineer (Analytics)
San Francisco
  • Rates are competitive

Apply Now

Sauce Labs, a successful and rapidly growing startup building high availability software testing tools for developers and enterprises, is looking for passionate Senior Software Engineers to add to its Analytics Product team. The Sauce Labs Analytics team focuses on helping users become better testers so that they can test and release faster. The product is focused on identifying key bottlenecks in the devops pipeline that adds to test latency and impacts release velocity. You’ll be a critical player in an agile development team, working closely with the Product Owner, Scrum Master and other outstanding engineers to create great outcomes and drive the future of Sauce Labs products and services.

Responsibilities:

  • Work on a cross functional project team and participate in shaping the technical direction to deliver high availability services and APIs that feed into the analytics product
  • Design and build new features that help our customers get insight into how and why their tests are behaving
  • Participate in the entire development life cycle, from planning through implementation, documentation, testing, and deployment, all the way to monitoring
  • Implement high quality, maintainable systems that facilitate low friction development and deployment of Analytics product
  • Participate in architectural decisions about adoption of new technologies
  • Mentor other engineers about best practices regarding software development and devops principles
  • Work with product management to vet and guide the overall development of the product
  • Interact with customers to get feedback about the product and occasionally provide support
  • Own the services that power the analytics team and serve as architect and lead for the team.

Preferred Experience and Background:

  • Bachelors in Computer Science or equivalent experience
  • 6-10 years of software development
  • Experience with front-end technologies like javascript, css and related frameworks, like Angular, React, Vue.
  • Some experience managing RDBMS
  • Experience with managing infrastructure and systems
  • Experience with Python and web frameworks in python and javascript
  • We also use D3.js, Go and Elasticsearch in our stack so experience with those is a plus
  • Familiarity with agile software and test driven development
  • Strong sense of ownership and passion for engineering great products with stellar user experiences
Senior Systems Engineer (Image Teams)
San Francisco CA, Vancouver B.C., or Remote (U.S./Canada)
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs, a successful and rapidly growing startup, is a world class platform for automated testing in a Continuous Integration environment.  We are looking for a lead engineer to help with the creation of the virtual machine images and orchestration that powers our cloud.  You would spend your time maintaining the code that configures VM images, as well as taking ownership of the code that allows VM’s access to GPU resources.

Responsibilities:

  • Provide deep technical expertise and mentorship to a very cross-functional team
  • Maintain GPU instrumentation and X11 configuration
  • Contribute to the code that configures virtual machines for use in our cloud

Requirements:

  • MacOS, Linux, Windows administration/unattended installation
  • Experience virtualizing macOS & Windows on LibVirt/QEMU/KVM
  • Experience using LXC
  • Experience with virtualization of GPU resources
  • Imaging tools such as Packer, Veewee for building VM disk images
  • Experience with configuration management systems such as Ansible, Chef, or Puppet
  • Automation with Ruby, Python, etc.

Other (Nice to Have):

  • EFI boot loaders such as OVMF
Principal Architect
San Francisco CA, Vancouver B.C., or Remote (U.S./Canada)
  • Full-Time
  • Rates are competitive

Apply Now

The Principal Architect is a senior technical leadership role on the Sauce Labs DevOps team. The successful candidate will be responsible for driving technology and architecture decisions across all Sauce Labs products and platforms. You will engage with members of the software development team, product management, and senior management to create a vision and architecture that will support Sauce’s strategy for explosive growth. Our infrastructure consists of a hybrid of our own data center and public cloud services. We operate virtual Linux, Windows, Mac, iOS Simulator, Android Emulator and real mobile device clouds so you will need to be conversant in all of these. You will also be responsible for building and coaching a team of architects to reach their full potential. 

Responsibilities:

  • Partner with key DevOps leaders to develop an architecture vision and roadmap for the Sauce Labs service
  • Partner with key product leaders to design applications and systems to support the product roadmap
  • Lead the architecture and technical design of our entire platform and all products
  • Design and evolve architecture to scale orders of magnitude
  • Lead, coach and develop a team of architects to design best in class systems that are aligned with key architecture principles and choices
  • Coordinate and drive the design and integration of major new capabilities into the product line with the architects and senior developers, ensuring that product design and technology choices anticipate future needs, positioning us well for the long term, while efficiently satisfying short term market requirements and addressing security issues

Qualifications:

  • Success in this role requires the ability to work effectively at multiple levels ranging from in the trenches with individual developers, to at the white board with senior developers, to around the boardroom table with senior executives and stakeholders
  • You will be expected to provide and exemplify exceptional technical leadership for the Sauce Labs technical community and be a trusted member of our software development leadership team
  • Experience designing large enterprise solutions to be Highly Available and Disaster Recovery into large-scale enterprise solutions
  • Experience in cluster management and container technologies (for example, Docker)
  • Experience in Continuous Development / Continuous Deployment processes
  • Solid understanding of databases, both RDBMS and NoSQL
  • Experience leading in an Agile environment, collaborating with Product Owners and agile teams rather than dictating direction
  • Experience with automated testing methodologies and frameworks
  • Proven success leading and developing architecture and development teams
  • 15+ years’ experience building large-scale enterprise environments
Software Engineer (OS Automation)
San Francisco CA, Vancouver B.C., or Remote (U.S./Canada)
  • Full-Time
  • Rates are competitive

Apply Now

As a Software Engineer in the Virtual Desktop Cloud  team you will be a core member responsible for the creation of the virtual machine images that power our cloud.  You would spend your time maintaining the code that configures VM images, as well as the CI/CD pipeline used to create the environments that our customers run their tests in.

Key Responsibilities:

  • Create a build/test framework that will be used to build images for all of the browsers that we support
  • Build a CI/CD pipeline that will allow us to automatically release new versions of all supported browsers and OS’s
  • Write automated tests to verify that new images and browsers are working as expected
  • Create integration and performance testing suites to ensure that changes won’t slow down our customers’ testing or overall experience
  • Work with Packer to define how images are built
  • Participate in the entire development lifecycle; planning through implementation, documentation, testing, and deployment, all the way to monitoring
  • Make thoughtful choices about the adoption of new technologies based on your research and past experience
  • Monitoring and alerting the right things. Alert appropriately, self-heal, involve people when needed, and log tickets when no immediate action is required
  • Work closely with our technology partners to troubleshoot and resolve complex problems
  • Join our on-call rotation as a first line of defense during production issues

Basic Qualifications and Background:

  • Cultural fit. Humility. Strong sense of ownership, customer service, and integrity. Willing to roll up your sleeves and get your hands dirty
  • Experience with Python and Rube
  • Experience with CI systems such as Jenkins (Workflow/Jenkinsfiles), TravisCI, drone.io, etc
  • Experience with configuration management tool such as Ansible, Chef, or Puppet
  • Experience with build automation tools (Rake, Gradle, etc)
  • Experience with server testing frameworks such as ServerSpec or InSpec
  • Linux, Windows, and Mac OS administration/automated configuration
  • Operational expertise with a desire to eliminate manual tasks

Nice to Have:

  • Experience using Artifactory
  • KVM/QEMU or other virtualization platforms
  • Experience using Selenium a plus
  • Degree in relevant area such as Computer Science, Software Engineering, or Information Systems
  • 3+ years of software development or systems engineering experience
  • Familiarity with agile software and test driven development methodologies

Compensation, Perks & Benefits:

  • Competitive compensation with bonus potential
  • Full Health Benefits - Medical/Dental/Vision
  • Generous vacation, Flexible work schedule
  • Catered Lunch.  Healthy snacks and refreshments
  • Fun and relaxed work environment

Development Operations

Senior Systems Engineer
United States
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs provides the world's largest automation cloud for testing web and native/hybrid mobile applications. Founded by the original creator of Selenium, Sauce Labs helps companies accelerate software development cycles, improve application quality and deploy with confidence across 500+ browser / OS platforms. Join us in making the world a better place for continuous integration and software development. We’re building a next generation infrastructure as a service platform. 

We’re looking for a Senior Systems Engineer to join our Ops Team. This role will be responsible for the successful operations and scaling of the infrastructure and software that powers Sauce Labs and launches over 10 million VMs a month.

Responsibilities:

  • Provide Strong Leadership on team under the guidance of the Systems Manager/Architect
  • Write tools and scripts to provide automation and self service solutions for ourselves and other teams
  • Design new systems to support production services
  • Install, configure and debug hardware and systems in our data center
  • Creatively solve scale challenges regarding a rapidly expanding cloud environment
  • Work with real hardware - Cisco UCS B & C series servers, SuperMicro Twin-Pro, storage (NAS and SAN), Mac-in-a-datacenter, custom appliances for mobile devices, load balancers, and beyond
  • Help improve monitoring and identify key performance metrics
  • Proactive R&D - discovering and implementing new tools, emerging technology, etc.
  • Disaster recovery design, implementation, and maintenance
  • Create NOC runbooks, procedures, documentation, and diagrams of the environments you manage
  • Troubleshooting and resolution of server/network issues
  • Help maintain hardware in Sauce’s colocation facilities
  • Help build out new data centers around the globe
  • Participation in 24x7 on-call rotation

Here are a couple of examples of the kind of projects you might work on:

  • Optimize hardware and configuration for improving hypervisor performance
  • Automating Deployment of operating systems to bare metal servers
  • Building and optimizing a ELK cluster for our development team to monitor and analyze production system usage

We have a lot of big projects and decisions that need to be made, and in this role you would be a key part of that process. Sound like fun? Here’s what we’re looking for:

Our Ideal Candidate:

  • Able execute on high level goals independently and with cross functional teams
  • 8+ years recent experience working as a Linux administrator/engineer at scale (hundreds of systems) and designing/deploying ‘highly available’ solutions
  • 2+ years of recent professional experience designing, developing, and operating Configuration Management solutions such as Chef, Puppet, Salt (preferred), or Ansible (preferred) at scale
  • Solid experience in Linux tuning, profiling, and monitoring
  • Strong skills in at least one language: Python (preferred), Ruby, Bash:
  • Experience deploying/managing KVM-Qemu and LXC
  • Experience with Kubernetes, Docker and their ecosystems.
  • Experience managing day-to-day operations with Redis, Memcached
  • Solid understanding of cloud/networking/distributed computing environment concepts; including TCP/ IP connections, firewalls, VLANs, etc.
  • Familiar with ZFS on Linux and storage appliances (iSCSI and NFS)
  • Experience and understanding of contemporary metrics, monitors, and logging solutions especially statsD, Graphite, ELK, Splunk, Nagios, etc.
  • Highly organized, able to multi-task, able to work individually, as well as within a team, and across teams
  • Excellent communication skills, both verbal and written across all user levels
  • Deployment automation in physical and virtual environments (PXE, MAAS (preferred))
  • Experience with InSpec or a similar tool for testing configuration management.
  • Working knowledge of load balancing technologies (hard/soft)
  • Proven experience collaborating in a cross functional team environment
  • Familiarity with software engineering practices, including n-tier architecture, configuration management, development methodologies (e.g. agile, waterfall, spiral, prototyping), etc.

Notes:

  • This role can be located remote from SF in the Continental US. Some travel to South Bay or SF is required
Datacenter Technician (m/f)
Berlin, Germany
  • Full-Time
  • Rates are competitive

Apply Now

Sauce Labs provides the world's largest automation cloud for testing web and native/hybrid mobile applications. Founded by the original creator of Selenium, Sauce Labs helps companies accelerate software development cycles, improve application quality and deploy with confidence across 500+ browser / OS platforms. Join us in making the world a better place for continuous integration and software development. We’re building a next generation infrastructure as a service platform. 

We’re looking for a Datacenter Technician to join our team. This role will be responsible for maintaining and building the Sauce Labs data center infrastructure at our various Data Center Locations.

Duties/Responsibilities:

  • Hands on with infrastructure provisioning and server/network equipment deployments
  • Work alongside a group of data center engineers/technicians in accomplishing the various day-to-day datacenter related tasks and facilitating new build-outs
  • Troubleshoot and remedy hardware issues
    • X86 Server
    • Mobile Devies (Android and iOS)
    • IOT Hardware
  • Interacting with/updating internal ticketing and asset tracking systems
  • Manage RMAs with various vendors
  • Order needed supplies and hardware such as PDUs, cables, optics, storage drives, etc. and maintain a sufficient quantity of spares.
  • Provide mentoring support to junior team members
  • Familiarity with Linux/Unix based systems
  • Familiarity with networking concepts and network operating systems such as Cisco IOS
  • Document and maintain device and network connections.
  • Running fiber and copper cables
  • Periodic unboxing and racking of equipment

What You Bring to The Team:

  • 2-5 years plus experience working in a data center environment or equivalent technology background
  • 2-5 years plus experience or ability to show familiarity with building, repairing and upgrading hardware components
  • Must be able to lift 50 lbs.
  • Linux and/or network administration
  • Experience with power and circuits
  • Ability to work independently and as part of an International distributed team
Senior Data Center Engineer
Santa Clara, CA
  • Full-Time
  • Rates are competitive

Apply Now

We’re looking for a Sr Data Center Engineer to join our Ops Team. This role will be responsible for the successful operations and scaling of the Data Center infrastructure that powers Sauce Labs and launches over 10 million VMs a month.

Responsibilities:

  • Hands on with infrastructure provisioning and server/network equipment deployments
  • Provide data center growth plans and capacity planning (power and cooling requirements/limits)
  • Work alongside a group of data center engineers/technicians in accomplishing the various day-to-day datacenter related tasks and facilitating new build-outs
  • Troubleshoot and remedy hardware issues; document findings in tickets
  • Manage RMAs with various vendors
  • Maintain an up-to-date inventory list of all equipment
  • Order needed supplies and hardware such as PDUs, cables, optics, storage drives, etc. and maintain a sufficient quantity of spares.
  • Assist with automated provisioning processes for streamlining hardware deployments
  • Improve DCIM systems and processes
  • Work with vendors and data center providers to assist with projects
  • Implement best-practice methodology for maintaining a datacenter environment
  • Provide mentoring support to junior datacenter engineers/technicians
  • Document and maintain device and network connections.
  • On-Call Rotation 24x7

We have a lot of big projects and decisions that need to be made, and in this role you would be a key part of that process. Sound like fun? Here’s what we’re looking for:

Our Ideal Candidate:

  • 4+ years recent experience working as a Data Center Engineer or Equivalent
  • 2+ years of recent professional experience designing, developing, and operating large scale Data Centers for Cloud Scale or Mass Scale providers
  • Familiarity with Linux/Unix based systems
  • Firm grasp of Layer 1 technologies (optics, network cable types, etc.)
  • Have a working to intermediate scripting ability in at least one programming language
  • Familiar with Data Center power delivery and power standards
  • Knowledge of enterprise and consumer hardware and their similarities/differences (CPU, RAM, SSD, etc.)

Finance

Deal Desk Specialist
San Francisco
  • Full-Time
  • Rates are competitive

Apply Now

The function of the Deal Desk Specialist is to provide direct support to the Sales Team in the analysis, development, review, and approval of standard and non-standard deals. This position resides within the Sales organization and primarily interacts with the Field Sales Organization, Senior Management, Legal and Finance. You must have exceptional communication, organizational and time management skills and be comfortable juggling multiple tasks while meeting strict deadlines. At the same time, you should have a bias for execution and a high level of drive and creativity to constantly improve your area of responsibility.

Specific Responsibilities:

  • Oversee all aspects of deal approvals, deal configuration/structure, pricing, quote creation, purchase agreement reviews, order fulfillment
  • Effective and timely delivery of all assigned sales orders
  • Ensure deals are structured and processed efficiently and align to company policies
  • Work closely with Sales, Professional Services, Legal, Accounting, and Revenue Recognition teams on non-standard deals
  • Document standard operating processes
  • Provide strategic guidance in streamlining departmental workflows
  • Liaise between Field Sales and Revenue Accounting on accounting close questions

Qualifications and Experience:

  • BS/BA in Business, Finance, Sales & Marketing, or related discipline
  • Minimum of 3 years related experience in Revenue Accounting, Sales Finance, Sales Operations, and or Deal Desk functions, must understand the Enterprise selling process
  • Minimum 2 years of experience relating to the management of Deal Desk and Order Administration functions
  • Must be a self-starter, service-based orientation, high attention to detail and analytically driven, accustomed to working in a fast-paced and unstructured environment
  • Extremely strong interpersonal, verbal, and written communication skills
  • Experience with using Salesfore.com. Certified Administrator a plus
  • Good understanding of data integrity within cross-functioning systems
  • A high degree of flexibility, be extremely organized and detail oriented

Sales

Sales Engineer (m/f)
Berlin, Germany
  • Full-Time
  • Rates are competitive

Apply Now

Are you looking to work with the latest technologies, but also want to work closely with people, helping them achieve their goals? How about collaborating with a friendly, international team of motivated engineers, all in a startup atmosphere? TestObject, now part of Sauce Labs, is looking for you! We are searching for motivated people to grow our Sales Engineering team in Berlin.

About us:

We are a Berlin startup that was recently acquired by Sauce Labs Inc from San Francisco. We are now 20 employees strong and quickly growing! Our mission together is to make mobile and web app testing simple and affordable: our particular solution offers access to hundreds of real Android and iOS devices on which our users can run both manual and automated tests. We are big fans of open source tools like Robotium, Espresso and particularly Appium, which is at the core of our automated testing solution.

At the moment, we have two offices within Germany, one in central Berlin and one in Hennigsdorf (just outside Berlin), and can boast 20 happy employees from 9 different nations!

Key Responsibilities:
  • Actively looking after enterprise customers, making sure they are achieving their goals through the platform, developing long-term relationships with them
  • Helping customers get started with TestObject’s product (with freedom to shape this process to your preferred style) through technical introductions, presentations and workshops
  • Assisting customers with jump-starting their test automation infrastructure by writing automated test scripts with Appium, Espresso or Robotium.
  • Tracking and investigating customer issues, technical or process-related, and make sure they are timely addressed
  • Being the advocate of the customer inside the company: giving feedback on their behalf about things we can do better
Requirements:
  • At least 2 years experience in technical, customer-related projects
  • A degree in Computer Science or related subjects
  • Empathy and motivation to deeply understand the customer’s needs
  • Strong communication skills, excellent written and spoken English
  • Ability to discuss technical topics comfortably
  • Team-player attitude, willingness to cooperate with different teams
Benefits:
  • Join a group of motivated people working together in a quick paced, no-nonsense environment
  • Establish important relationships with international customers
  • Get a broad understanding of mobile testing by getting involved into different projects
  • Become part of a fast-growing team early on, shaping its future by evolving its processes
Senior Solution Engineer
New York
  • Full-Time
  • Rates are competitive

Apply Now

The Sr. Solution Engineer will work closely with their Sr. Account Executive counterparts in order to form a sales and technical strategy to win the prospect’s business.  The Sr. Solution Engineer will be meeting with our largest clients, on the phone and in-person, interpreting their needs, developing, prototyping and delivering solutions to provide the best possible Sauce experience for the customer. The Sr. Solution Engineer is a seasoned professional with exceptional communication skills and a high level of technical expertise. The Sr. Solution Engineer will be the technical liaison for the customer. This role will be building, maintaining and owning relationships with technical decision makers. 

Job Duties and Responsibilities:

  • Meet or exceed quarterly revenue targets
  • Work closely with the sales team to develop a strategy to close business by knocking down technical hurdles.
  • Map customer challenges and systems to Sauce solutions
  • Deliver high impact product demonstrations based on the customer’s environment and testing needs.
  • Understand the customer’s automation infrastructure and goals
  • Support Marketing activities by working trade shows, reviewing documentation for technical accuracy and hosting introductory webex’s as requested.
  • As part of the onboarding activities for new SE’s, the SSE is expected to mentor the new SE’s as directed by the SE Manager.
  • Ability to be a leader when called upon is a must, this requires team building skills and the talent to give clear instructions and communicate expectations to the team.
  • Establish confidence in Sauce’s recommendations via product expertise, custom product demonstrations, technical sessions, RFP/RFI responses, and product roadmap discussions
  • Specify and deliver trusted, long term, high ROI Solutions
  • Develop long-term strategic relationships with key accounts
  • Ensure customer satisfaction
  • Expect moderate travel (up to 50%)
  • The ability to quickly establish himself/herself as a trusted advisor to prospects and customers
  • Ability to manage detailed and complicated Proof of Values with the prospects and customers

Knowledge, Skills and Abilities:

  • Excellent communication and presentation skills
  • Minimum of 5 years of sales engineering experience working for a technology vendor selling Enterprise solutions to both technical and commercial audiences
  • A track record of success selling to Enterprise accounts
  • Strong verbal and written communications skills
  • Self Starter, not afarid to get your hands dirty
  • Familiarity with Selenium and/or appium is a plus
  • Grasp of programming concepts in various languages including but not limited to (Python, Ruby, Java, PHP and .NET)
  • Solid understanding of Agile development methodologies including CI.
  • Familiarity with open source testing frameworks, methodology and principles. Familiarity with SaaS solutions, concepts and business models
  • Familiarity with proxy servers, network troubleshooting and firewall configurations
  • Bachelor's degree in Computer Science, Mathematics, or Engineering preferred
Senior Account Executive
Boston, MA, Atlanta, Florida and/or North Carolina
  • Full-Time
  • Rates are competitive

Apply Now

The Sr. Account Executive will manage the sales process within an assigned territory of business for prospective and existing accounts and regional consultant influencers. S/he will continually ensure assigned territory growth and profitability by developing solid business relationships with all clients for Sauce Labs.  S/he will develop and execute strategies and sales tactics in the following areas: territory planning, pre-request for proposal prospecting, relationship development, pricing, presentation and delivery (finalist or other), negotiations, closing and managing contracts.

This individual will identify leads that fit within ideal client profiles for the purpose of marketing the company’s products and services as well as qualify identified leads to determine best products and services that will meet potential client’s needs.  The Sr. Account Executive will initiate contact and follow-up on sales meetings and teleconferences, meet sales objectives and targets at profitable rates, move prospects into implementation, and meet established sales goals and quota schedule per plan year’s objectives.  S/he will work cross-functionally within Sauce to initiate customized proposals and communication for prospective clients and develop familiarity with potential clients to best meet their needs and to field inquiries.

The successful candidate will organize and conduct sales presentations, site visits and product demonstrations to prospective clients and will represent Sauce Labs in a consistent, effective and professional manner to best develop new clients. S/he will need to foster ongoing mutually beneficial relationships with consultants and maintain a solid knowledge of Sauce Labs’ technology. It is important that this individual exercise leadership, demonstrates results-oriented sales planning, and works in a positive and motivating way with internal counterparts and external clients.

Job Duties and Responsibilities:

  • Meet or exceed quarterly revenue targets
  • Develop and execute a comprehensive regional plan
  • Accelerate customer adoption
  • Prospect, Build and Maintain a robust sales pipeline
  • Work with partners to extend reach & drive adoption
  • Manage contract negotiations
  • Develop long-term strategic relationships with key accounts
  • Ensure customer satisfaction
  • Expect moderate travel (up to 50%)

Knowledge, Skills and Abilities: 

  • Minimum of 7 years of sales experience working for a technology vendor selling Enterprise solutions
  • A track record of success selling to Enterprise accounts within the assigned territory
  • Strong verbal and written communications skills
  • Extensive customer network
  • Strong leadership skills
  • BS/BA degree preferred
Senior Director of Presales
San Francisco, CA or Remote (U.S./Canada)
  • Full-Time
  • Rates are competitive

Apply Now

The Senior Director of Presales will establish the strategic vision for and lead the tactical execution of the solutions engineering team. 


Success in this role will include:

  • Providing oversight to Solutions Engineering team to ensure technical sales objectives are met.
  • Managing the technical skills assessment and enablement in support of customer engagement and field execution.
  • Leading, mentoring and developing team members both from performance management and career path perspectives.
  • Partnering with Sales leadership team to achieve revenue targets.
  • Personally orchestrating technical sales activities for the selling (e.g. proof of value) of innovative solutions for customers.
  • Continuous promotion and implementation of technical sales methodology and best practices while driving execution.
  • Ensuring successful transition from pre-sales to Customer Success.
  • Define and tracking of key performance indicators (KPI’s) for team achievement.
  • Continuous evolution and implementation of operational framework running the Solutions Engineering organization as a business.
  • Developing and maintaining a working knowledge of our competitors and competitive intelligence as well as emerging trends in the DevOps industry.
  • Communicating with internal teams, such as engineering and product management, on product requirements, product roadmap and solution capabilities.

Optimal knowledge, skills and abilities: 

  • 10+ years of technical presales experience with at least 5+ years experience at the Director level.
  • Demonstrable experience in leading the creation and execution of new solutions engineering programs within technology sales companies. 
  • Strong track record of working in a customer-facing environment and driving initiatives to improve customer satisfaction.
  • Detail-oriented with the ability to set priorities and be flexible in a changing environment.
  • Superior organizational and project management skills.
  • Skilled communicator; strong verbal/written communication and presentation skills.
  • Enterprise SaaS Software sales experience is required. Experience selling to AppDev, QA/QE, DevOps IT is highly preferred.
  • Ability to travel up to 50%.
  • Bachelors degree in Engineering/Computer Science or equivalent.
Senior Account Executive (m/f)
London, UK
  • Full-Time
  • Rates are competitive

Apply Now

The Senior Account Executive at Sauce Labs is responsible for all aspects of new customer acquisition and growth including management of the sales process for medium and large prospective customers as well as expansion within existing accounts. The Account Executive will develop and execute strategies and tactics in the following key areas: territory planning, prospecting, relationship development, managing sales cycles, pricing presentation and delivery, negotiations, and closing.

Senior Account Executives at Sauce Labs strive to understand the specific challenges that both prospects and customers are faced with and map Sauce Labs’s solutions accordingly to achieve the desired positive business outcomes. They will need to foster strong relationships with customers and key stakeholders while maintaining a solid knowledge of Sauce Labs’s evolving technology as well as competitive differentiators. In this role, you’ll focus on enterprises in the D-A-CH region, presenting both remotely and on-site as needed. Expect to own deals from cradle-to-grave in collaboration with sales engineers, professional services, customer success and partners.

It is imperative that this individual demonstrates leadership qualities, ethical behavior, excellent work ethic and a focus on teamwork with both internal counterparts as well as customers.

Job Duties and Responsibilities:
  • Develop and execute against a comprehensive territory plan in Germany, Austria and Switzerland
  • Prospect, build and maintain a robust sales pipeline
  • Work with partners to extend reach & new opportunities
  • Significant experience presenting to C-level executives, in-person
  • Manage sales cycle as well as key internal/external stakeholders
  • Accelerate customer adoption
  • Manage contract negotiations
  • Develop long-term strategic relationships with key accounts and ensure customer satisfaction
  • Ability to travel up to 25%
Knowledge, Skills and Abilities: 
  • Minimum 5 years of sales and account management experience working for a technology vendor selling technical solutions 
  • SaaS/Cloud experience required 
  • A track record of success selling to large Enterprises
  • Strong verbal and written communications skills
  • Works well in teams and collaborative environments
  • High tolerance for ambiguity with an ability to operate flexibly and decisively in a fast-paced environment
  • Extensive network of relationships with customers, executives and peers
  • Strong leadership skills 
  • BS/BA degree required 
  • Native German Speaker 
  • Excellent verbal and written English skills

Support

Customer Support Engineer (m/f)
Berlin, Germany
  • Full-Time
  • Rates are competitive

Apply Now

Are you looking to work with the latest technologies, but also want to work closely with people, helping them achieve their goals? How about collaborating with a friendly, international team of motivated engineers, all in a startup atmosphere? TestObject, now part of Sauce Labs, is looking for you! We are searching for motivated people to grow our Customer Support team in Berlin.

About us:

We are a Berlin startup that was recently acquired by Sauce Labs Inc from San Francisco. We are now 20 employees strong and quickly growing! Our mission together is to make mobile and web app testing simple and affordable: our particular solution offers access to hundreds of real Android and iOS devices on which our users can run both manual and automated tests. We are big fans of open source tools like Robotium, Espresso and particularly Appium, which is at the core of our automated testing solution.

At the moment, we have two offices within Germany, one in central Berlin and on in Hennigsdorf (just outside Berlin), and can boast 20 happy employees from 9 different nations!

Key Responsibilities:
  • Helping customers solve technical issues
  • Answering technical questions about the product
  • Gathering information on bugs and help isolate them
  • Reporting issues to our developers and aid in their resolution
  • Updating customers on progress being done in the resolution process
  • Developing code samples and technical tutorials
  • Developing and updating customer-facing documentation
Requirements:
  • Programming experience with at least one major programming language
  • Excellent written and spoken communication skills
  • Patience and understanding to help customers solve their problems
  • Team player attitude
  • Willingness to learn something new every day
Desirable Experience:
  • Experience working with customers
  • Experience with Appium
  • Experience with Continuous Integration software (Travis, Jenkins, Bamboo)
  • Experience with test automation frameworks (JUnit, TestNG, Cucumber, Protractor, ...)
  • Experience with troubleshooting networking issues, HTTP proxies, firewalls
Benefits:
  • Join a group of motivated people working together in a quick paced, no-nonsense environment
  • Get a chance to learn about cutting edge automated testing technologies by supporting users
  • Become part of a fast-growing team early on, shaping its future by evolving its processes