Sauce Labs SLA Credit Request

If you would like to claim a SLA Credit due to a service incident which impacted your usage of the Sauce Labs platform, please fill in this form.

Note: Claims must be made within 30 days of any incident.

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Incident Date/Time



Please enter the date and time of the incident related to your claim.

Service(s) Affected

Please select the Sauce Labs service(s) that you were unable to use in relation to this claim.

Data Center

Please select which Data Center(s) your claim relates to.
Please describe the impact on your business of the incident related to this claim.
Any other comments?