Sauce Labs Integrates Sauce Scout with Atlassian JIRA Issue Tracking Software to Accelerate Software Development Velocity

Posted Jun 7th, 2011

Videos and Screen Shots of Software Bugs Can Now be Added Directly  to JIRA Tracking Tickets for Faster Resolution

SAN FRANCISCO, Calif. (June 7, 2011) -- Sauce Labs, the web application testing company, today announced a new integration between Sauce Scout and Atlassian JIRA software issue tracking solution. Sauce Scout leverages key subsystems of Sauce OnDemand, a cloud based testing service, to provide QA teams with a wide selection of browsers and operating systems that can be provisioned in under 20 seconds each for manual testing. JIRA from Atlassian is the leading issue tracking solution. The integration allows QA and development teams to add screen shots and videos of bugs directly to JIRA tracking tickets so they can pinpoint UI interaction problems more quickly and improve development momentum. Sauce Scout requires no coding expertise and pricing begins at $3 per hour with user-selectable plans as low as $2 per hour. "We're excited to welcome Sauce Labs to the JIRA ecosystem," said Mike Cannon-Brookes, Atlassian CEO and Co-founder. "The new integration between JIRA and Sauce Scout enables JIRA users to add videos and screenshots of bugs from Sauce Scout tests to JIRA tracking tickets. It's bound to help QA teams save heaps of time by writing shorter bug descriptions while developers will reduce their troubleshooting time because videos and screenshots allow them to pinpoint the cause of bugs faster."

With many agile development teams, manual testing plays an important role because some application functions are too difficult to build automated tests for. Examples of these hard to test functions include how pop-up windows are physically placed and presented on-screen, or how moving components within an application perform in different browsers. Sauce Labs created Sauce Scout to help developers and QA teams efficiently and cost-effectively test these complex functions without the headaches of maintaining a dedicated testing infrastructure. By integrating Sauce Scout with JIRA from Atlassian, developers and QA teams can realize the following benefits:

  • Faster JIRA Ticket Resolution – Sauce Scout streamlines JIRA ticket resolution by automatically capturing a video and screen shots of bugs as they are discovered so developers can pinpoint the root-cause of defects.
  • Less Infrastructure Headaches – Because Sauce Scout leverages key subsystems of Sauce OnDemand, it allows developers and QA access to Sauce’s cloud based testing service and frees users from maintaining dedicated testing infrastructure.

“A key criteria for the success of Agile development initiatives is the ability to build and maintain rapid iteration cycles – and the efficient elimination of bugs is critical to that process,” said John Dunham, CEO of Sauce Labs “We’re proud to make a contribution to the JIRA ecosystem that we hope JIRA users everywhere will find valuable.” Sauce Scout supports the following browsers on Windows: Chrome, Internet Explorer 6, 7, 8, 9; Firefox, 2, 3, 3.5, 3.6, 4; Opera 9, 10, 11; and Safari 3, 4, 5.  Browsers supported on Linux include Firefox 3 and 3.6. Sauce products are designed to integrate with other complementary technology like Atlassian's product line, so working with Atlassian experts like CustomWare was very efficient and the resulting connector is robust technology that is up to date with the latest Atlassian frameworks.

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About Sauce Labs
Sauce Labs, the web application testing company, provides Sauce OnDemand, a cloud based service that allows users to run automated cross-browser functional tests faster and eliminating the need to maintain their own test infrastructure. To date, over five million Sauce OnDemand tests have been run in the Sauce cloud. The lead investor of Sauce Labs is the Contrarian Group, Peter Ueberroth's investment management firm. Sauce Labs is headquartered in San Francisco, California. For more information, visit

Jim Shissler Sauce Labs (415) 341-5674

Written by

Santiago Suarez Ordoñez


IntegrationsSoftware Testing